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Cancellation/Refund/Return
Policy
Patriot's Custom Wheels DBA RimFinancing.com DBA Redicredit.com has the
following Cancellation/Return/Refund Policy.
Refund Policy:
Once the customer pays a down payment in full or in part the
funding commitment is locked in, the contract/paperwork is
overnighted/electronically mailed to the customer and the wheels/tires are ordered, mounted
and balanced and paid for by our company.
When the customer returns contract/paperwork in the enclosed prepaid
overnight package/electronic envelope the wheels/tires are quality control double-checked,
wrapped, padded and boxed and shipped UPS ground to our customer with
adult signature required for delivery. Should a customer decide to
cancel prior to shipping at any point after the down payment is paid and
the mounting and balancing of the product is done, there will be 20%
restocking fee and whatever down payment has been made will be forfeited
and applied to the 20% restocking fee.
Refund of down payments: PCW reserves the right to cancel this
transaction at any time for any reasons and refund any down payment made
by said customer less a $75 fee to cover the costs of electronic
overnight packages, credit report and processing fees.
Return Policy:
Once the tires have been mounted on the wheels and shipped to the
customer under no conditions can the product be returned except in the
rare case where the customer or installer (PRIOR TO THE PRODUCT BEING
DRIVEN ON) detects a legitimate defect or misfitment. In that case, once
the defect/misfitment is verified a return merchandise authorization (RMA)
is issued and the merchandise will be picked up by UPS and replaced with
defect-free and or corrected fitment.
Once the wheels/tires are driven on there will be no cancellation,
returns or refunds. |